Watching is Believing: Add Video to Your Marketing Mix

Dear House Rules,

As pharma marketers, we do our best to stay on top of the current trends in the field. We’ve produced emails and eDetails, developed ongoing social media post calendars, and even created guerilla marketing campaigns to accompany more traditional new product announcements after launch meetings. It’s important to us – and to the clients we serve – that we’re ahead of the curve. So what’s next?


Living on the Cutting Edge

Dear Edge,

First of all, let us just say that it’s wonderful to see a company so committed to next-level types of pharma advertising. As a field, pharma can trend towards the old-school, tried-and-true approaches of journal ads, sell sheets, and direct mailers. While there will always be a place for these messaging vehicles, there are plenty of new tactics to employ as well – one in particular has already been shown to be a huge success in pharma marketing: video..

In other industries, videos have dominated more and more on social media feeds and timelines, but pharma has been slower to adopt the technology. However, video marketing is here to stay. Not only does it make it easier to communicate with your audience, it’s also a powerful tool that can project authenticity while creating an emotional buy-in. Want statistics? Here’s one from Forbes: 65 percent of decision-makers will visit a brand’s website after watching a video.

The addition of video can increase the effectiveness of many “standard” forms of marketing:

  • Emails – Whether you’re sending emails to HCPs or patients, marketing emails that include video will earn a 200-300 percent increase in click-through traffic. Nope, that’s not a typo: click-through rates increase 200%-300%.


  • Facebook posts or tweets – even though these both constitute newer marketing tactics, their ROI is still vastly improved by the addition of video. The same Forbes poll found that 62 percent of people tend to engage with a post containing video before a post containing only text.


  • Product websites – The landing page for your product website provides the first impression many potential customers (HCPs and consumers alike) form of your brand. While not overwhelming the user, it’s important to make that first page as clean and modern as possible, featuring the latest technology. Landing pages that include videos have an 80 percent higher conversion rate.

In fact, roughly 90 percent of consumers state they use product videos as part of their decision-making. Even if that number is higher for other industries than it is for pharma, it is still a significant statistic. We recognize the importance of video (and many other newer marketing tactics) at Xavier Creative House. We’d love to share our expertise with you, and hope you’ll reach out via web, phone, or social media soon!

Reference: 1.  https://bit.ly/2KfNr03 Accessed April 2, 2018.

Categories: advertising, branding, digital marketing, healthcare marketing, pharma marketing,

About Xavier Creative House

Founded in 2013, Xavier Creative House (XCH) is an award-winning healthcare creative agency specializing in pharmaceutical, biotech, and medical device. XCH’s global team of brand builders and healthcare marketers, tech-savvy go-getters, and innovative dream-vetters are passionate about the big idea that changes behavior in the healthcare marketplace. They believe life is about connections and that healthcare is about life. That is why XCH delivers bold and evocative creative solutions, amplified by meaningful technology, to energize brands and authentically connect with patients and HCPs.

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For more information, contact

Sunny White
Founder & CEO of Xavier Creative House