Are You Purpose-Driven and Service Minded?
If this sounds like you, we’d like to chat about an exciting opportunity to join our virtual client services team. We’re looking for a Client Services Manager with pharmaceutical marketing expertise and client service savvy.
You are responsible for cultivating relationships, actively listening, and identifying opportunities to deliver exceptional service. You will be creating project scope, timelines, budgets, briefs, and success markers, all while providing high-touch services.
This position requires project planning knowledge, execution, and collaboration through our project management software. You will be the go-to for communicating project status, regulatory needs, and timelines to clients. In addition to being a master of communication and service, the Client Services Manager must be highly detail-oriented and possess advanced problem-solving and presentation skills to ensure the client projects are executed flawlessly and meet KPIs.
The role is influenced by the demands of fast-paced agency life with equal importance on being on-brand, on-budget, and on-time while complying with regulatory guidelines and processes.